PREPARING FOR FURNITURE DELIVERY
It is your responsibility to ensure that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location.
SCHEDULING YOUR DELIVERY
Once you are notified that items are ready and you receive your delivery date, we ask that you take receipt of them within 30 days. At the time of scheduling, please notify the Korban and / or shipping carrier of any special requirements necessary to ensure a successful delivery. This includes, but is not limited to, the need for small trucks to navigate narrow roads and driveways, restricted delivery time frames due to local ordinances, gated entry access, proof of insurance for high rise and condominium buildings, multiple flights of stairs and service elevator reservations.
WHAT TO EXPECT ON DELIVERY DAY
Most furniture items include delivery inside your home, where experienced white glove delivery service professionals will carefully unpack and inspect each item, assemble it and place it in your room of choice. Please note that we do not unpack lighting, and certain other restrictions may apply. For your convenience, all packing materials will be removed. We ask that you closely inspect your item(s) before our delivery professionals leave your home.
Our delivery professionals are not permitted to move furniture currently in your home, nor are they allowed to move or set up electrical equipment. To facilitate delivery, please clear the space where furniture or rugs will be placed prior to delivery.
An authorized individual must be home during your scheduled delivery window to accept and inspect your items and sign the delivery receipt.
SHIPPING RATES FOR FURNITURE
ALL OTHER FURNITURE IS MADE TO ORDER AND WILL REQUIRE DIFFERENT MINIMUM LEAD TIMES AS LISTED ON THE PRODUCT DELIVERY SECTION. SPECIAL SHIPPING RATES UNTIL JANUARY 15TH, 2020. TOTAL ORDERS UNDER $1,999 WILL INCUR SHIPPING COST OF $99. ALL ORDERS OVER $2,000 WILL BE INCUR A FLAT RATE OF $250 FOR DOMESTIC ORDERS. See each item’s product detail page for individual product lead time, and shipping service. Korban furniture and select home products are delivered via our partnered white glove service providers to ensure the best delivery possible. Furniture White Glove Delivery includes inside delivery and the removal of all packaging materials. White Glove delivered items require 3-10 days of handling time prior to transit time.
PRICING & INFORMATION DISCLAIMER
Our goal is to provide accuracy in all prices, delivery rates and other information. All prices online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.]
Korban is pleased to offer international shipping to any destination worldwide. Our customer service is standing by to assist you with bringing your order home or delivering it to loved ones anywhere around the globe.
Please note that shipments outside the US may be subject to import duties and taxes, which are the sole responsibility of the recipient. Please contact your respective customs office for further information about specific duties and taxes for your country. In addition, we are required by law to disclose the full value of package contents and cannot alter the value of your invoice or receipt.